Question 1

What amenities are provided?

Accepted Answer

We provide sheets (beds made), bath and beach towels, hair dryers, toiletries, a fully equipped kitchen (including coffee, tea, oil and spices to get you started), yard games in the front, and seating areas in the back. Each unit also has a balcony with rocking chairs and dining set. An outdoor storage area is available for each unit, equipped with beach chairs, a cool cabana and beach toys. Use of 3 outdoor grills and 2 outdoor showers.

Additional Amenities:
Fireplace
Washer & Dryer
Climate Control
4 - 5 Televisions w/ remotes
Apple TV
High Speed Wifi
Balcony with Rocking Chairs & Dining Set
Fully Equipped Kitchen
Kitchen Staples (Oil, Spices, Coffee, etc.)
Toiletries
Beach Tags
(1) Parking Spot
 and more...

Question 2

Do you do whole house rentals?

Accepted Answer

We will consider whole house rentals, but this needs to be booked well in advance to ensure availability. Please send us a note via our contact us form.

Cancellation Policy for a whole rental:  100% refund up to 6 months before arrival.

Question 3

Do you have a minimum stay?

Accepted Answer

June through September we only offer weekly rentals.  
3-night minimum in May & September 
2-night minimum January, February, March, April, October, November, and December.

Question 4

What if I need maintenance during my stay?

Accepted Answer

From the start to end of your stay, you will be connected to a local manager through our guest portal. You will also have access to an emergency phone # to call.

Question 5

Can I bring my pet?

Accepted Answer

Unfortunately, we can not accommodate pets due to allergies, but there are pet friendly places around Cape May.

Question 6

When is check-in and check-out?

Accepted Answer

Weekly rentals are Saturday - Saturday.  Check in is at 3:00 pm and check out at 10:00am. There may be flexibility from October through May.

Question 7

Is there a property manager on-site?

Accepted Answer

The property manager's office is located a mile away. Upon booking, you will be given contactless check- in information and access to our property management software which will connect you to answer any questions or concerns.

Question 8

Do all units have televisions?

Accepted Answer

Each unit will have (2 - 3) 52” televisions. We have partnered with Monscierge to provide Apple TV to each unit which allows you to utilize your steaming apps such as Netflix, Hulu, etc.

Question 9

Is there on-site parking?

Accepted Answer

Each unit has a one designated parking spot. Additional free street parking can be found on Stockton or Kearney, one and two blocks back.  https://www.capemay.com/getting-around

Question 10

What about WiFi access?

Accepted Answer

Yes, high speed Wifi is provided.

Question 11

Are there quiet hours?

Accepted Answer

Yes.  In in order to respect the other renters and our neighbors, quiet hours are between the hours of 10pm - 8am.

Question 12

What is your cancellation policy?

Accepted Answer

People often plan their vacation a year in advance.  In the unfortunate event a booking is cancelled by the renter 60 days before the start of the stay, renter will receive a 100% refund.  
 *Please note this is subject to change.

We also recommend that you look into travel insurance in the unlikely event that you do need to cancel.  We have provided a link below for your convenience; there is no affiliation with the Cape May Ohana Beach Club and we take no responsibility for client purchased insurance.

Forbes Best Travel Insurance Companies (https://www.forbes.com/advisor/l/best-travel-insurance/?utm_source=google&utm_medium=cpc&utm_campaign=20805316212&accountid=1703363182&utm_content=158873996129&utm_term=kwd-296917710907&network=g&device=c&placement=&location_physical=9007871&device_model=&creative=682625877272&gad_source=1&gbraid=0AAAAACeErZkggXpu4zASOcFrcSVd_D4SY)

Question 13

Can I use the outdoor space?

Accepted Answer

Yes! Front lawn and rear spaces are available for guest use.

Question 14

Is there a security deposit?

Accepted Answer

A $1,000 security deposit will be held on your credit card. This will be released after check out provided there are no claims. Lost commercial beach badges will be deducted.

Question 15

What is your cleaning policy?

Accepted Answer

Cleaning is an important part of our service.  Your hale will be professionally cleaned & the beds will be made before you arrive and then cleaned as soon as you check-out to prepare for the next guest.  You will be responsible for daily cleaning while you are there.

A Premier Hawaiian-Inspired Oceanfront Vacation Rental

933 Beach Ave, Cape May, NJ. 08204

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